Scrum Master & Digital Expert
Context
Within the Digital Department, you will be part of the Digital Delivery team, aiming to develop digital business for AXA Belgium.
You will be working with digital experts in SEO, reporting (GA/Power BI), Insights, UX & UI, webmasters & Front End developers, external partners , as well as with numerous and various internal stakeholders (Marketing, IT, Legal, Distribution, Front & Back Office, …).
You will provide strategic recommendations by defining a clear and shared digital vision, by creating roadmaps, and by allocating the right budget, resources, and priorities.
You will create strong links between business and IT in order to deliver on quality, on time, on scope and on budget digital projects.
Your tasks
- Prepare yearly digital roadmap, aggregating our own projects as well as digital projects from most of the AXA other departments.
- Lead the backlog and ensure delivery of projects is OTOBOSOQ. Ensure transparent communication about it.
- Define and organize the way of working and the planning of UI Designers, Webmasters, HTML developers, and Digital copywriters (SEO experts), as well as digital external agencies.
- Budget management, agencies management, external resource admin management, etc.
- Facilitate the work of the technical experts of the team and empower them.
- Strengthen the team digital technical expertise by your own and also by continuously looking for the new best practices, the latest innovations, and ensure knowledge transfer.
- Participate to the definition of the Digital One Work Logic and be a gatekeeper of it, ensuring all digital deliveries are coherent and consistent.
- Strength the stakeholders digital expertise by being there SPOC on that topic, co creating, suggesting new digital ideas, pain point solving, etc.
- Ensure that users needs are always at the center of our deliveries, taking into account business priorities, by having and sharing progressively to others data reflex (quanti and quali).
Your profile
- You have at least 2 years of working experience as a Scrum Master in an Agile environment where you have diligently applied Scrum principles, practices, and theory, and minimum 5 years of work experience in the Digital field and in project management.
- You are bilingual NL/EN, with good knowledge of FR, or bilingual FR/EN, with good knowledge of NL.
- You are able to adapt to different products and segments related field of expertise (eg : Corpo, Retail, Life, etc…)
- You have a deep understanding of technical aspects of UI design, webmastering, and digital copywriting.
- You have been working with different CMS – previous experience with Sitecore is a strong plus.
- You have a previous experience in change management.
- You have excellent communication, stakeholders management and mentoring skills; you value co-creation with the team and internal stakeholders.
- You have good analytical and reporting skills: you are able to analyse data and report; you can make adequate proposals based on those data.
- Expert organizational skills are a must.